Privacy Policy

New Skyline Group (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website or services.

By using our website, submitting an enquiry, or engaging with our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Full name

  • Phone number

  • Email address

  • Residential or project address

  • Enquiry or message details

  • Any information you provide when requesting a quote or contacting us

We may also collect non-personal information such as browser type, device information, pages visited, and general website usage data to improve our website performance and user experience.

2. How We Use Your Information

The information we collect may be used to:

  • Respond to enquiries and provide requested services

  • Prepare quotes and proposals

  • Communicate with you regarding projects, updates, or services

  • Improve our website, services, and customer experience

  • Meet legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyse traffic and user behaviour

  • Enhance user experience

You can choose to disable cookies through your browser settings; however, doing so may affect certain website features.

4. Disclosure of Information

We may share your personal information only when necessary:

  • With trusted contractors, consultants, or service providers involved in delivering our services

  • To comply with legal obligations or government requests

  • To protect our rights, property, or safety

All third parties are required to handle your information securely and confidentially.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. This includes secure systems, restricted access, and appropriate administrative safeguards.

While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated.

To make a request, please contact us using the details below.

7. External Links

Our website may contain links to external websites. New Skyline Group is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

New Skyline Group
Sydney, Australia
📞 Aman: 0450 503 993
📞 Thiru: 0425 549 954
📧 info@newskyline.com.au